What chart would effectively achieve the business requirement of showing total values of all cases by case status, grouped by month/year?

Choosing the Right Chart for CRM Analytics

07 Mar 2024

Explanation:

A stacked bar chart or stacked column chart would effectively achieve this business requirement. This type of chart can show the total values of all cases by case status, grouped by month/year the case was created. Each bar or column would represent a specific case status, and the different colors within each bar or column would represent the different months/years. This way, the viewer can easily compare the total values of each case status and see how they change over time.

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