Understanding the Cost of Preventing Poor Quality

Which of the following is/are included in the cost of preventing poor quality?

Option 1: Quality control measures
Option 2: Employee training
Option 3: Inspection and testing
Option 4: Warranty expenses

Final answer:

Answer:

Quality control measures, employee training, and inspection and testing are included in the cost of preventing poor quality. The answer is option 1, 2, and 3.

Explanation:

The cost of preventing poor quality encompasses various elements designed to ensure the product or service meets certain standards before it reaches the consumer. In your options listed, Quality control measures (Option 1), Employee training (Option 2), and Inspection and testing (Option 3) are all included in the cost of preventing poor quality as they are proactive approaches to prevent defects and errors. These actions are taken to ensure that the final outcome of the product or service is up to the standard expected.

However, Warranty expenses (Option 4) are not considered part of the cost of preventing poor quality, because they reflect reactive measures taken after a product or service has already been provided to the consumer.