How to map form fields to ServiceNow fields when configuring a PDF Document Template?

When configuring a PDF Document Template in ServiceNow, the process of mapping form fields to ServiceNow fields is crucial to ensure accurate data representation in the generated PDF document. This mapping is done through the Mapping field on the PDF Template Mappings record.

The Mapping field allows you to specify the name of the ServiceNow field that corresponds to a form field in the PDF. By setting up this mapping, the system knows how to insert data from ServiceNow records into the correct fields within the PDF document.

It is important to double-check the mapping to guarantee that the data is accurately reflected in the PDF as per the ServiceNow record. Any inaccuracies in the mapping process can lead to incorrect data being displayed in the PDF document.

To create a map, you simply need to enter the name of the ServiceNow field in the Mapping field of the PDF Template Mappings record. Once this mapping is set up, the system will automatically insert the data from the corresponding ServiceNow field into the designated PDF form field with the same name.

Therefore, the Mapping field is the key component in ensuring seamless integration between form fields in a PDF and ServiceNow fields when configuring a PDF Document Template in ServiceNow.